Emma Jenson

Director of Care and Health

Emma's approach

At Leuchie, the focus is on providing a nurse-led, person-centred, fully integrated health and social care service for people living with MS and other long-term conditions. As a Leuchie nurse, this means that we are involved in assessing, planning, implementing and evaluating personalised care for each of our guests, covering their health, emotional, social and psychological needs. This involves effectively managing our guests' symptoms, preventing complications, and focusing on their wellbeing. As a result, we work in partnership with our guests to help them identify and achieve their goals for their respite break.

Team working is a vital part of this. With our nurse-led service, my nursing colleagues and I have responsibility for decision-making and for the management of Leuchie's team of care assistants and senior care assistants, working together to provide the best possible care for the guests. We also work closely with Leuchie's physiotherapy team, the guest engagement team, the catering team...everyone involved in all that goes into ensuring each guest has the best possible break. This is one of the things I like most about Leuchie. It really is like being part of a family. I also love being able to spend so much time one-to-one with guests, getting to know each of them individually, their backgrounds and their stories. Many of our guests come back to Leuchie regularly, so it's great to be able to continue the relationship we've built with them.

Work life before Leuchie

I've worked as a nurse at Leuchie House since I qualified in 2007. The job appealed to me at the time because it seemed so interesting and varied. I liked the idea of being able to really get to know the people I was caring for and playing an important part in ensuring they got the essential breaks they needed. From 2013, I was promoted to be a Charge Nurse and then in October 2019 I was promoted to become the Head of Care. This brings new responsibilities which I have embraced and I look forward to developing Leuchie as we continue to build for the future.

Life beyond work

Outside of work I live at home with my husband, two children and my dog Milo. I love socialising with friends and family, especially running and being in the outdoors.