Guest engagement assistant

The role

Our activities, outings, and entertainment programme is one of the things which makes Leuchie House unique. A short break at Leuchie is much more than just a change of care environment for our guests. It's about trying new things, rediscovering old things, making new friends, having fun - everything a holiday should be.

As part of our guest engagement team, you'll help make each guest's break at Leuchie special. You'll help run in-house activities - everything from arts and crafts, to food tastings, to quiz nights, to walks in the Leuchie grounds. You'll accompany guests on outings to visitor attractions and places of interest across East Lothian and beyond. And when an extra pair of hands is needed to provide assistance to guests at mealtimes, you'll help out then too. 

While you don't need to have direct experience in the same kind of role, customer service skills would be ideal. You'll love working with people, putting them at ease, building a rapport and helping to get them engaged. You'll be creative and love to be hands-on. You'll also be mindful of different interests and ability levels, and be keen to make sure everyone can take part in some way and enjoy themselves.

About Leuchie House

This is a really exciting time to join Leuchie! As a charity we are dedicated to delivering a unique, fully integrated health and social care service, built around our bespoke five star quality assurance framework based on professionalism, wellbeing and customer service.

Set in the beautiful East Lothian countryside beside North Berwick, Leuchie House is a national respite centre offering short breaks to people with a wide range of long term conditions including multiple sclerosis and Parkinson’s. We cared for people with over 35 different conditions in 2017.

We enjoy a country house feel at Leuchie, rather than a clinical atmosphere, with the emphasis as much on social care as on health. 

The learning and development of our staff is crucial as we strive to deliver a wide range of opportunities and experiences. We are delighted to be an official partner of Queen Margaret University working together on health and social care, research and co-production.

Hours

This is a part-time permanent position working 30 hours every fortnight. There is a possibility that this role may become full-time at a later date.

Salary and benefits

  • £8.75 per hour
  • 35 days holiday entitlement pro rata
  • Benefits: life assurance, workplace pension, discounted gym membership, employee assistance programme, health cash scheme, access to SCVO Credit Union, discounted home cooked food, free will writing and amendment service
  • The chance to make a real difference to the lives of people with long term conditions

Closing date

Friday 22 June 2018.

How to apply

Please complete and return the application form below and send it by post to Nicole Turner, Leuchie House, North Berwick EH39 5NT. Or email your CV to Nicole Turner, HR Coordinator. 

Further information

Guest engagement assistant job description

Leuchie House application form

Five star team commitments

Secure handling of Disclosure/PVG information

Recruitment of ex-offenders policy

  • Call us to find out more 01620 892 864